Customers choose Roland Schorr because we can provide your business with a one-stop shop outsourced IT experience covering Desktop Management, Server Management, Network Management & Cloud Management.

When you need managed services in the Honolulu, Seattle, Flagstaff & surrounding AREAS to maintain peak operation in the IT network of your small business. Your business can benefit from Roland Schorr’s flat-rate IT Services so you can focus your efforts on spurring your revenues to grow.

RST Managed Services

Your business can choose from two (2) customizable Support Plans designed to deliver Peace of Mind, Productivity & Profit.

Managed Services | PREMIUM

RST will provide you with the Standard and Premium Managed Services features along with our help desk with live phone support. Managed Services does not include hardware, software, upgrades or projects, other than standard patching updates.

  • Includes Everything in the Standard Package plus...
  • RST Help Desk
    • IT Help desk hours for on-premise, remote, and after-hours IT Support. Guaranteed Response Times with our RST SLA.
    • Client access portal to manage help desk tickets, stay informed.
    • Management
      • Interfacing with vendors to support existing systems.
      • IT Documentation Management, End User Training
      • IT Budget Planning, Quarterly Asset & Inventory Reporting
    • Installation & Upgrades
      • Replace current hardware as needed and provide maintenance.
      • Install or upgrade the current software applications and/or refresh operating systems.
      • New Workstation Setup
  • RST Premium Security [in addition to Basic]
    • RST Secure Mail - Spam & Virus Filtering
    • RST Secure DNS Protection
    • RST Mobile Device Management
    • RST Security Awareness Training
  • RST Defense
    • Secure backups and disaster recovery solutions.
    • Business Continuity Planning
  • Other Services
    • Cloud Email and Office 365
    • Co-Managed IT Services
    • VOIP Services

Managed Services | STANDARD

RST will provide you with our System & Network Monitoring solution and the below-listed services. With the purchase of a helpdesk or pre-paid block of hours, you will receive our Response Time Guaranteed.

  • RST Managed Services
    • 24x7 System & Network Monitoring
    • Security, Website & Application Monitoring
    • Asset Inventory tracking, Event Log monitoring
    • Remote helpdesk support
  • Patch Management
    • Microsoft Operating System Security patching
    • Third-party Application patching
  • RST Managed Security
    • Anti-virus, Anti-Malware & ransomware protection
    • Encrypted Password Mgmt, Monitor\Alerts of Security events
  • Help Desk Services
    • Add Help desk hours for a Complete IT Solution

Additional Services

  • Microsoft Application Support
    • Office 365
    • Sharepoint
    • Microsoft Azure Services
    • Microsoft Exchange
    • Microsoft SQL Server
    • Single Sign-On / Auth Services / MFA Setup
  • RST Managed Defense
    • Full-featured and reliable platform for backup, recovery, and business continuity for local, virtual, and Cloud environments. 100% Up-time - Monthly Flat Fee
  • Strategic Infrastructure Planning
    • Let RST help you establish a sustainable, secure, compliant, robust, and reliable IT infrastructure that enables a consistent technology experience for all users.
  • RST Consulting
    • Technical Project Consulting
    • Microsoft Infrastructure Projects
    • New Hardware Infrastructure
    • Virtualization Infrastructure (Hyper-V & VMWare)
  • CFO/CIO Level IT Consulting
    • IT Budgeting
    • Business Continuity Planning
    • Information Security Policies
    • Industry Compliance & Governance ( HIPAA, SOX, PCI )
  • RST Managed Voice
    • Modern hosted PBX solution for small and medium businesses.

Let us give you the peace of mind you deserve with your small business today with ROLAND SCHORR & TOWER's managed services.

Get a Free Consultation

Fill out the form below to get a free consultation and find out how we can make your technology hassle-free!

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When you sign up with our managed services in the Honolulu, Seattle, Flagstaff & surrounding areas, here are some of the substantial benefits:

Flexible IT Support

We know that every businesses' needs are completely different from the next, so we offer 100% custom packages for any business size or budget.

Predictable costs 24/7

ROLAND SCHORR & TOWER doesn't charge you more when your network is down or a server fails. Our flat-rate fee covers all of that whenever you need it done.

Improved Productivity

Never stress again about network failures, as our managed services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.

We are always available

Part of what makes our managed services in the Honolulu, Seattle, Flagstaff & surrounding areas so exceptional is that we are always available, regardless of time or holiday.

What Our Customers Say...

I've been a client of RST for a number of years. I have the best possible recommendation to make for RST: All of the time I was represented by the company I never had to think about them once. They did exactly what they said they would do for me and they did it in a way that never required my attention. I could not be happier with the services they provided to me. RST gets my highest possible recommendation.

John Woltjer Prairie Dog Construction

This was a difficult project with new people, devices and changing parameters. Nevertheless, Tony and his team hung in there and worked their tails off to get 2 law firm databases, files, cloud storage systems, emails and programs separated, archived and up and running. We are happy. The staff is happy. Most importantly, the client's are happy and the state bar are happy. Thanks Tony!

Jeff Bouma Bouma Law

The good folks at RST always solve my problems in no time. The only downside is that means I have to get back to work right away.

Derek Weber Duane Weber Insurance

Super fast/prompt service as always and Michael fixed the issue within just a few minutes. Thank you so much - appreciate how quick you guys are to help us not so techy folks. 🙂

Merilee Aspey Watkins & Diesel

You guys are fast and terrific. Thanks!

Anne Thurber Aspey Watkins & Diesel

Thanks for your quick response yesterday! We felt like you all stopped on a dime to go to war for us and we really appreciate it! We never skipped a beat and I think that's a testament to your incredible knowledge on this subject combined with your rapid response. Thanks for such exceptional service!

David Carpenter Hope Construction

Josh did a great job. I can always count on Roland Schorr!

Lynn Homeland Construction

Always a pleasure working with Michael and the team at RST to reach a resolution.

Peter S JKC Inc

You folks are just GREAT!

DPM Attorney at Damon Key Leong Kupchak Hastert

Call Roland Schorr & Tower for your business IT needs. 888-507-9921

You can rest easy when you put your IT support needs in our hands. Contact us today for more information.