Roland Schorr & Tower
Managed OFFICE

Choose the best level of Service that meets the needs of your Business

Scalable and Cost Effective IT Services for businesses throughout Seattle, Honolulu and Flagstaff

While IT may be at the core of your business, it shouldn’t be a major concern. Depending on your needs, Roland Schorr's team of expert professionals can serve as your IT department or as an extension of your team. You’ll have access to the latest expertise and the newest equipment—with less stress and lower overhead. Now that’s a winning combination.

Why Choose RST Managed Office?
Managed Office provides your company complete management, maintenance, and support for your entire IT infrastructure at a flat monthly fee. Your computers will be proactively managed to ensure they are running at peak performance, and any IT costs such as access to the Help Desk and preventative maintenance are included.

Roland Schorr's predictable IT Managed Services is a monthly service that takes the guesswork out of IT. For a set monthly fee, our technicians monitor your network and take proactive measures to eliminate potential issues.

Predictable IT includes onsite assistance backed by our 24/7 help desk support. If you’re a small or medium company on a fixed budget, or you simply want the flexibility to adjust to the market, our Predictable IT scales up or down with you, keeping your IT requirements and your budget aligned.

RST Managed Office

Managed Services | Standard

Roland Schorr will provide you with our System & Network Monitoring solution that includes Tier 1 Phone support and the below listed services. Managed Services Standard does not include hardware, software, upgrades, projects, or onsite IT hours. other than standard patching updates.

  • Trouble Ticketing at our IT Help Desk
  • Add Help desk hours for a Complete IT Solution
  • 24x7 System & Network Monitoring
  • Outage Alerts & Reporting, Network Availability, System Health
  • Security, Website & Application Monitoring
  • Asset Inventory tracking
  • Detailed Reports
  • RST Managed Security
  • Anti-Virus, Anti-Malware & Crypto Protection
  • Patch Management
  • Windows Security and Third party Application patching
Managed Services | Premium

Roland Schorr will provide you with our System & Network Monitoring solution that includes Tier 1-3 Phone support and the below listed services. Managed Services does not include hardware, software, upgrades or projects, other than standard patching updates.

  • Includes Everything in the Standard Package plus...
  • RST Help Desk
  • IT Help desk hours for a Complete IT Support Solution
  • Document Backups
  • Secure backups of all office documents on your business computers
  • Vendor Management
  • Interfacing with vendor support on existing systems
  • Hardware Installation & Upgrade
  • Replace current hardware as needed and provide maintenance.
  • OS Refresh / Software Installation & Upgrade
  • Install or Upgrade current software application and/or refresh Operating Systems.
Additional Services
  • Microsoft Application Services
  • Tier III Application Support
  • Office 365
  • Azure Services
  • Sharepoint
  • Microsoft Exchange
  • RST Managed Defense
  • Full featured and reliable platform for backup, recovery, and business
    continuity for local, virtual, and Cloud environments. 100% Uptime - Monthly Flat Fee
  • Strategic Infrastructure Planning
  • RST Consulting
  • Technical Project Consulting
  • Microsoft Infrastructure Projects
  • New Hardware Infrastructure
  • Virtualization Infrastructure (Hyper-V & VMWare)
  • CFO/CIO Level IT Consulting
  • IT Budgeting
  • Business Continuity Planning
  • Information Security Policies
  • Industry Compliance & Governance ( HIPAA, SOX, PCI )
  • RST Managed Voice
  • Modern hosted PBX solution for small and medium businesses.

Call Us Today at (888) 507-9921

STOP your computer problems with our
Expert IT SUPPORT today!

Our Scalable Cost effective IT support means you can stop focusing on your IT issues and whats it's going to cost, and focus on growing your business instead.

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