With remote assistance software, our technicians can use remote access to take control of your device, run diagnostics and attempt resolution – without requiring
the time it takes to wait for an onsite visit. It’s faster, easier and less frustrating for everyone.

Allow Roland Schorr To Access Your Computer

1. A small program needs to downloaded to this computer. Click one of the links below to download:

Windows Download MacOS Download

2. Launch the downloaded program. It may be in your Downloads folder.

3. Give the 9-digit number to your RST Technician.

When you want to end the support session, be sure to quit the program.This ensures your computer cannot
be remotely accessed any more until you download and run the program again.