3 Reasons to Call Customer Service First Thing in the Morning

November 19, 2018
Technology

If you find that you need to call Customer Service my advice is to call them first thing in the morning. Why?

  • Eat that frog. If it's a task you're dreading it's best to get it done first thing in the morning. That way it's done and you can move on to more enjoyable tasks.
  • Less likely to have a queue:
  • First thing in the morning it's less likely that you'll spend 35 minutes listening to a recording telling you how important to them your call is.
  • The customer service reps probably haven't spent all day being yelled at so they're likely to be in a better mood too - which can only help your cause.

Give it a try next time you need to call customer service.

Ben Schorr
I started as a technology professional in the late 1980s, but was a hobbyist since the dawn of the PC era in the early 1980s. I've spent most of that ~30 years with an emphasis on legal technology, productivity, networking, and messaging systems.

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