IT Managment & Support Let the experts at Roland Schorr keep your systems running smoothly. IT departments often find they need help from time to time, whether they’re handling overflow during a busy period or filling in when the department is temporarily shorthanded due to illness, business travel, or vacation. Some IT departments need help with special projects that lie outside their range of expertise. Deploying a Microsoft Exchange server for the first time? Call the experts at Roland Schorr & Tower and let us help. We’ve installed and configured Exchange servers for organizations of all types and sizes. Take advantage of our experience, and while we install it, we’ll be happy to train your IT department to maintain it. Installing an SQL server? A SharePoint server? A new firewall? New anti-virus software? It’s very likely we’ve done a lot more of them than your IT department has, so why not let them benefit from our experience (more than 50 years’ worth on our staff)? In the Information Age, every business needs technology support. Don’t have an IT department? Roland Schorr can be an effective solution. Our experts can be on your site every day, week, or month, and will work with you to tailor a plan that makes sense for your business. Have questions about Microsoft Outlook? We have the only Microsoft-recognized Outlook expert in Hawaii on staff. Thinking about upgrading to the next version of Microsoft Office? We’re on the cutting edge with Microsoft Office - we've beta tested every version of it since 1997 and our CEO has written 7 books on Microsoft Office. Some companies just want someone knowledgeable with whom to brainstorm. We can fill that bill, too. Tell us your plans and we’ll advise you of any potential problems or ways to improve them. We’ll even provide you reference pricing so you can see if the quotes you’re getting are the best available.

We provide managed services to a major Northern Arizona healthcare provider. We offer their team a dedicated web portal to submit and monitor the status of their help tickets and proactively monitor their systems to head off problems - sometimes even before their users are aware of them! All for a reasonable, flat, monthly fee. We handle all of CDS International’s technology needs, Visiting them on a weekly basis and as needed, verifying their error logs, backups, and anti-virus application, ensuring that their systems function without interruption. When they need upgrades or encounter problems, we respond in a timely fashion and resolve the issue quickly, effectively, and economically. We support the IT department of a major Honolulu law firm. Thought the department is small, the firm takes an aggressive approach to technology, and we help them to evaluate needs, bring new solutions on-line, and keep their systems functioning smoothly. We train computer users for a major tourism organization in areas they choose or we may recommend. Trainees enjoy our sessions and leave eager to try out the new techniques we teach.