Managment & Support
the experts at Roland Schorr keep your systems running smoothly.
departments often find they need help from time to time, whether
they’re handling overflow during a busy period or filling
in when the department is temporarily shorthanded due to illness,
business travel, or vacation.
IT departments need help with special projects that lie outside
their range of expertise.
a Microsoft Exchange server for the first time? Call the experts
at Roland Schorr & Tower and let us help. We’ve installed
and configured Exchange servers for organizations of all types
and sizes. Take advantage of our experience, and while we install
it, we’ll be happy to train your IT department to maintain
Installing an SQL server? A SharePoint server? A new firewall?
New anti-virus software?
very likely we’ve done a lot more of them than your IT department
has, so why not let them benefit from our experience (more
than 50 years’ worth on our staff)?
In the Information Age, every business needs technology support.
Don’t have an IT department? Roland Schorr can be an effective
solution. Our experts can be on your site every day, week, or
month, and will work with you to tailor a plan that makes sense
for your business.
questions about Microsoft Outlook? We have the only Microsoft-recognized
Outlook expert in Hawaii on staff.
Thinking about upgrading to the next version of Microsoft Office?
We’re on the cutting edge with
Microsoft Office - we've beta tested every version of it since 1997
and our CEO has written 7 books on Microsoft Office.
companies just want someone knowledgeable with whom to brainstorm.
We can fill that bill, too.
us your plans and we’ll advise you of any potential problems
or ways to improve them. We’ll even provide you reference
pricing so you can see if the quotes you’re getting are
the best available.
provide managed services to a major Northern Arizona healthcare
provider. We offer their team a dedicated web portal to submit and
monitor the status of their help tickets and proactively monitor
their systems to head off problems - sometimes even before their
users are aware of them! All for a reasonable, flat, monthly fee.
handle all of CDS International’s technology needs, Visiting
them on a weekly basis and as needed, verifying their error logs,
backups, and anti-virus application, ensuring that their systems
function without interruption. When they need upgrades or encounter
problems, we respond in a timely fashion and resolve the issue
quickly, effectively, and economically.
support the IT department of a major Honolulu law firm. Thought
the department is small, the firm takes an aggressive approach
to technology, and we help them to evaluate needs, bring new solutions
on-line, and keep their systems functioning smoothly.
train computer users for a major tourism organization in areas
they choose or we may recommend. Trainees enjoy our sessions and
leave eager to try out the new techniques we teach.