Category: Business

Technology Lets the Customer be Heard

October 24th, 2007
O.K., so it may not be ubiquitous but it is widespread and it means that the customer can be heard louder and sooner than ever before. This post is a nice example of that. I was upset with the poor customer service I received from Delta Airlines and I… more »

The Not-So-Ubiquitous Internet

October 21st, 2007
Learning some interesting lessons on my current business trip to Puerto Rico: 1. The in-room Internet in the room at the lovely Wyndom Rio Mar resort never worked for me during the whole visit (despite two separate promises from tech support to get it… more »

Lies, Damned Lies and Statistics

October 9th, 2007
A survey of "Internet Activities" from PewInternet.org has some interesting, and frankly sort of dubious, findings. Does anybody really believe that more people "Donate to a Charity Online" or "Look for Religious/Spiritual Info" than "Visit an Adult W… more »

IT versus Management

October 8th, 2007
(A Joke courtesy of Jeff Randall at It's All About Kids) A man in a hot air balloon, realizing he was lost, reduced altitude and spotted a woman below. He descended further and shouted to the lady "Excuse me, can you help me? I promised a friend I wou… more »

Ben M. Schorr on TechBuzz with Kirk Matthews

September 20th, 2007
On Tuesday September 18th CEO Ben M. Schorr appeared on TechBuzz with Kirk Matthews to talk about Telecommuting. If you missed it you can view a clip of it here. -B- more »